This page explains a traffic or event plan that will not save because a municipality review has locked it.

![Organiser view of a plan locked for review](https://hel1.your-objectstorage.com/traffic-chart-tutorials/helpcenter/en/review/01-organiser-locked-plan.png)

Use it when the header lock says **Plan is locked while under review** or **This plan is locked because it has been approved**. If the plan is only **Plan is read-only** because of a share link or because you are not the **assigned editor**, use [I can’t open or edit a plan](/hc/test/articles/cannot-edit-plan) instead.

In-app **Approved** is not a legal permit. Extra steps may sit outside the app.

## In review by municipality

When the municipality clicks **Start review session**, the drawing locks. **Comments** shows **In review by municipality** and **Your plan is locked while the reviewer looks at it. We will notify you when they respond.**

Header **Save** is **Plan is locked while under review**. Sidebar tools: **Plan is under review**. Event plans also say **This event plan is locked and cannot be edited.** You can still pan, zoom, and read **Messages from municipality**. You cannot place signs or objects.

You do not start that first session yourself. If **Comments** still says **Ready to submit?**, wait for their procedure (often a **Sharable link**). If you try anyway, the app can say **Initial review requests are currently started by the municipality. Submit your plan through the municipality procedure first.**

If **Comments** says **Place traffic objects to start a review** or **Place event objects to start a review**, the dossier has nothing to attach yet. Click **Place event objects** (or place traffic signs) on the real site. **Areas**, **Lines & Routes**, and **Add text** do not count for event review routing.

Leave the plan alone until they answer. Do not **Duplicate** to dodge the lock — the copy drops the review history. **Could not save traffic plan** during a lock means the server already closed the drawing; wait for the reload copy: **Your latest changes could not be saved. Reloading the latest version...**

## Approved stays locked

**Plan approved** means this drawing is accepted in Traffic Chart. **This plan has been approved. Further edits are disabled.** The header can say **This plan is locked because it has been approved**. Tools: **Plan is approved and locked**.

That lock is the point: the reviewed file stays stable. Share-link viewers can still open it read-only.

In-app **Approved** is not a legal permit by itself. If you must change an approved plan, ask the municipality how they want a new version. You cannot unlock it yourself. Resubmit error if you try: **This plan is already approved and cannot be resubmitted.**

## You cannot move a plan under review

From **Personal**, **Move to organization** is blocked while review is active: **Under review — move unavailable**. Body: **Plans with an active municipality review stay in Personal. You can still copy this plan into an organization if you need a separate version.** Tooltip: **A plan under review cannot be moved. Copy it instead, or wait until the review is finished.**

Wait until review is finished if you meant **Move**. **Copy** is still allowed if you need a separate organization version.

## Wait for Changes requested

You edit again when the municipality asks for a new version.

| Status | Can you edit? |
|--------|----------------|
| **In review by municipality** / **Submitted** | No |
| **Changes requested** (and feedback has reached you) | Yes — edit the **same** plan, **Save**, then **Send for review** |
| **Review closed** (rejected) | Yes, then **Send for review** if they want another look |
| **Plan approved** | No — stays locked |

**Send for review** uses **Municipality**, **Message (optional)**, **Send review request**. Success: **Review request sent**. Fail: **Could not submit review request**. No reviewer: **We could not find a reviewer** / **No reviewer is linked to the selected municipality.**

If **Direct communication** is off, you may first see **The traffic expert left feedback. The events department will forward it to you.** Wait until Events uses **Forward feedback to submitter**. Until then you cannot resend. Pending copy: **Municipality feedback has not been forwarded to you yet.**

**Comments** may still show **coming soon** with **We are finalizing the new sidebar experience. Comments will unlock after the next release.** Map remarks from reviewers still sit on **Pin**, **Arrow**, **Rectangle** when a session is open.

Full walkthrough: [Review for organisers](/hc/test/articles/review-for-organisers). Status panel: [Comments, review status, and map notes](/hc/test/articles/comments-and-review-status).

## What good looks like

Under review, you wait. After **Changes requested**, the same plan unlocks, you edit it, and **Send review request** locks it again. You did not move or duplicate the file that is in the dossier.

## If it still fails

Email [customer@traffic-chart.com](mailto:customer@traffic-chart.com) with the plan URL, whether the header says under review or **Plan approved**, and whether you are the **assigned editor**. [Contact support](/hc/test/articles/contact-support).