The top bar changed. **Home**, **Plans**, and your account menu do different jobs. This page is the picture of that chrome: every tab, the logo, **Settings**, the footer, and why you can *see* **Demo traffic plan** without being able to edit it. Use it when you feel lost after login. Skip it if you already have the map open and only need signs — that is the editor, not **Home**. ## The four places you will live | Place | What it is | How you get there | |-------|------------|-------------------| | **Home** | Start a new plan, or continue a recent one | Top bar **Home**, or the Traffic Chart logo from the plans list | | **Plans** | The full library for the workspace you are in | Top bar **Plans** | | Editor | The map where you draw | **Open** a plan, or finish **Start planning** | | **Reviews** | Municipal review inbox (some accounts only) | Top bar **Reviews** — not your drawing library | The old “dashboard” is **Plans**. It is not Home. ## Home After login, **Home** greets you with **Welcome back,** your name (for example **Welcome back, Sam Rivera**). The subtitle is **Would you like to continue with a previous plan or start a new one?** ![Home — Traffic Plan, Event Plan, and Continue with a previous plan](https://hel1.your-objectstorage.com/traffic-chart-tutorials/helpcenter/en/getting-started/home/01-welcome.png) Left: **What would you like to create?** — **Traffic Plan** (**Design road and traffic layouts.**) or **Event Plan** (**Organize venues and event layouts.**). Right: **Continue with a previous plan**. Filter chips include **All**. Row badges include **Traffic plan**, **Event**, **Paid**, or **Free**. **Continue** opens that plan. Empty state: **No recent plans found**. **See all plans** opens the library for the workspace you are in *now*. Footer links: **Customer support**, **FAQ**, **How-to**, **Status**. **How-to** is the four-minute product video. **Status** is [status.traffic-chart.com](https://status.traffic-chart.com). **FAQ** is this help center. **Customer support** is the public contact page (you can also mail [customer@traffic-chart.com](mailto:customer@traffic-chart.com)). Home only shows recent work from the **current workspace**. If **Demo traffic plan** “vanished”, you are probably still on **Personal** while it lives in **Acme Events** — or the other way around. [My plan does not appear in the list](/hc/test/articles/plan-not-in-list). The first-run path that lands you here (**Creating your account...**, **Check your inbox**) is [First login and account onboarding](/hc/test/articles/first-login-and-onboarding). ## Plans **Plans** is the library. The title tells you which workspace you are in: - **My traffic plans** — **Personal** - **Acme Events traffic plans** — team workspace (organization name plus **traffic plans**) Event library titles follow the same pattern: **My event plans** or **Acme Events event plans**. ![Plans library — folders, search, Create plan](https://hel1.your-objectstorage.com/traffic-chart-tutorials/helpcenter/en/traffic-plans/library/01-plans.png) If Event plans are on for this workspace, tabs switch between **Traffic plans** and **Event plans**. If they are not, the event tab is greyed out and the line under the tabs reads **Not enabled for Personal.** (or **Not enabled for Acme Events.**). You cannot create or list event plans there until an administrator enables them. [Workspace unavailable or not enabled](/hc/test/articles/workspace-unavailable). From here you search (**Search plans or folders**), open folders, **Create plan** / **New Event Plan**, duplicate, share, or (in an organization) **Assign editor**. Empty list: **No items found.** Folders, search, and the ⋮ menu are in [Folders, search, and the plans library](/hc/test/articles/folders-and-the-library). In an organization row you may see **Editor: Sam Rivera**. That is the **assigned editor** — the only person who can change that plan. Everyone else can still **Open** it. ## Home vs Plans vs editor vs Reviews **Home** is the start screen. It is not a complete list of every plan you ever made. **Plans** is the complete library for *this* workspace. Use it when you need a folder, a search, or an older plan that is not in **Continue with a previous plan**. The **editor** is full-screen. There is no **Home** / **Plans** tab while you draw. Leave it with the Traffic Chart logo (that opens **Plans** for this plan’s workspace) or with the browser back control. **Reviews** is only for Events department and traffic-expert accounts. It opens **Review dashboard** (**Track your tasks and municipal dossiers.**). It is not where organisers draw. If you do not see **Reviews**, you do not have a reviewer role — that is expected. ## Account menu Click your initials and first name (top right). - **Switch workspace** — **Personal** (badge **P**) and each organization you can open (orange initials). Grey rows can say **Your membership is suspended**, **Organization suspended**, **Workspace not enabled yet**, **Organization unavailable**, **This workspace is not currently available.**, or **Suspended**. [Workspace unavailable or not enabled](/hc/test/articles/workspace-unavailable). - **Organization settings** (sliders) — members and access for the organization you can administer - **Settings** — your profile, password, security - **Language** — **English**, **Nederlands**, **Deutsch**, **Français** - **Log out** The last workspace you opened is remembered. **Plans** and new plans from **Home** use that workspace. **Accept invitation** does **not** switch workspace — open **Switch workspace** afterwards. *Open the account menu and **Switch workspace** from **Personal** to **Traffic Chart Demo**.* ## Settings **Settings** has two tabs: - **Account** — profile, language, password, passkeys, 2FA, sessions. [Manage your account](/hc/test/articles/manage-your-account). - **Organizations** — the organisations you belong to. If you are not in any, the tab is visible but disabled: **You are not a member of an organization.** From **Organizations** you **Open workspace** or open **Members & access**. Empty: **No organizations yet**. ## Logo behaviour (easy to miss) - From the **editor**, the logo takes you back to **Plans** for that plan’s workspace — not to **Home**. - From **Plans**, the logo takes you to **Home**. If you clicked the logo expecting the map, you are on **Plans**. Open the plan again. ## Assigned editor vs seeing a plan Seeing a plan is not editing it. On **Plans**, anyone with access can **Open** **Demo traffic plan**. In **Acme Events**, only the **assigned editor** (the row may read **Editor: Sam Rivera**) can change, duplicate, or delete it. Everyone else gets **Plan is read-only** in the editor. Sketch tools, **Save**, and **Traffic Objects** stay disabled. Tooltip: **Plan is read-only**. Owners and administrators use **Assign editor** on the plan menu. If Sam’s membership is **Suspended**, nobody can edit until someone reassigns the pen. A **share link** is always read-only, even for the person who created the plan, until they open it from **Plans** while logged in. ## Footer The same four labels appear on **Home** and on **Continue your traffic plan** (the dates screen for older plans that still need **Country**, **Plan name**, or dates): | Label | Where it goes | |-------|----------------| | **Customer support** | Public contact page | | **FAQ** | Frequently asked questions | | **How-to** | Tutorial video | | **Status** | Incidents and uptime | ## If you feel lost | You expected | Try this | |--------------|----------| | A list of every plan you ever made | Open **Switch workspace** and check **Personal** and each organization. Then **Plans**. | | The map editor | You are on **Home**. Open a plan, or create one with **Start planning**. | | Company members | **Settings** → **Organizations**, or **Organization settings** next to **Switch workspace**. | | Review tasks | **Reviews** in the top bar — only if you have a reviewer role. | | Event plans | If the tab says **Not enabled for Personal.**, that workspace cannot create them. | | A grey workspace | Read **Workspace not enabled yet** or **Organization unavailable** — [Workspace unavailable or not enabled](/hc/test/articles/workspace-unavailable). | Next: [Your first plans](/hc/test/articles/your-first-plans).