This page restores edit access when a plan opens read-only, will not save, or will not open the way you expect.

![Plan locked for review in the editor header](https://hel1.your-objectstorage.com/traffic-chart-tutorials/helpcenter/en/review/01-organiser-locked-plan.png)

Use it when you can see the map but cannot place signs, or the header says locked. If the plan is missing from **Home** or **Plans**, start with [My plan does not appear in the list](/hc/test/articles/plan-not-in-list). If the lock is a municipality review, the longer story is [My plan is locked for review](/hc/test/articles/plan-locked-for-review).

## Share link vs your editor

Anyone with the public URL can view the plan **read-only**. The header says **Plan is read-only**. You cannot place signs or save. **How to?** is hidden on that view.

Log in as the account that owns the work, **Switch workspace** to the right workspace, then open the plan from **Plans** with **Open**. Do not keep working in the share tab and expect **Save** to appear.

**Copy link** toast: **Plan copied to clipboard!** or **Link copied to clipboard**. That URL is always view-only.

## Organization: seeing is not editing

In an organization, members can **Open** every plan they have access to. Only the **assigned editor** can change, duplicate, or delete it. The library row can read **Editor: Sam Rivera**. Everyone else gets a read-only editor.

Disabled tools show one of: **Plan is read-only**, **Plan is under review**, **Plan is locked**, **Plan is approved and locked**.

Owners and administrators use **Assign editor** on the plan menu. Dialog title: **Assign an editor to “Demo traffic plan”**. Field: **Assigned editor**. List: **Choose an editor**. **Save assignment**. Success: **Editor assignment updated**. A suspended member may show **membership inactive**. Fail: **The editor assignment could not be updated.**

If the editor’s membership is suspended, the plan stays, but nobody can edit until someone reassigns it.

If **Switch workspace** shows **Your membership is suspended**, you cannot open the private workspace. A public share link can still open read-only.

Walkthrough: [Move, copy, and assign an editor](/hc/test/articles/move-copy-and-assign-editor).

## Review locks

When a municipality has an active review, the plan locks. Typical copy:

- Header **Save**: **Plan is locked while under review**
- Banner: **This plan is locked because it has been approved** plus **Plan approved**
- **Comments**: **In review by municipality**
- Event plans: **This event plan is locked and cannot be edited.**
- Approved body: **This plan has been approved. Further edits are disabled.**

You cannot start the **first** municipal review yourself. The app says **Initial review requests are currently started by the municipality. Submit your plan through the municipality procedure first.** After **Changes requested** or **Review closed**, you may resubmit when the UI allows.

**Move to organization** during review: **Under review — move unavailable**. **Copy** can still be allowed.

Do not duplicate the plan unless the municipality asks. Duplicates can lose review history. [Review for organisers](/hc/test/articles/review-for-organisers).

## Save failed

Watch **Auto-save**. Hover for **Auto-save: saving**, **Auto-save: unsaved changes**, or **Auto-save: saved**. Manual **Save** is disabled when **auto-save is enabled**.

Fail toasts: **Could not save traffic plan**. Event: **Failed to save event plan**. A lock during save can read **Your latest changes could not be saved. Reloading the latest version...** (after the lock sentence). Do not keep clicking **Save**. Wait for the reload, then read the lock.

**Could not update auto-save preference** means the toggle did not stick. Refresh and try **Auto-save** again.

## Map never loads

Use a current desktop Chrome, Edge, or Firefox. Wait until **Opening Map Environment...** is gone and tiles are visible. Disable heavy blockers and retry. [Map will not load or stays blank](/hc/test/articles/map-will-not-load).

Event plans may say **Map is not ready yet** if you click too early. Wait, then place again.

## Older imported plans

Some drawings from before 01-10-24 toast that placed items may have shifted, and that signs with text need the road type reselected. **Move sign** anything that is no longer on the carriageway. Open **Details**, pick the road type again (**Please select a road type** if it is empty), then **Save**. That is a one-time adjustment, not a permanent lock.

## What good looks like

You are logged in, in the correct workspace, and (for an organization plan) you are the **assigned editor**. The header is not locked. **Save** or **Auto-save** works after a change. **Traffic Objects** is clickable.

## If it still fails

Email [customer@traffic-chart.com](mailto:customer@traffic-chart.com) with the plan link, whether you used a share URL, and your role. [Contact support](/hc/test/articles/contact-support). Team roles: [Organizations and members](/hc/test/articles/organizations-and-members).